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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bradley

October 3, 2025

5  out of  5
rating by Bradley
"Katie and her team are amazing! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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Mike G

October 3, 2025

5  out of  5
rating by Mike G
"Katie and her team are amazing! Very responsive and professional!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Dustin Remme

October 3, 2025

5  out of  5
rating by Dustin Remme
"Katie is a great State Farm Agent. Helpful, caring and will work for you! I wouldn't go anywhere else."
We responded:
"Thank you Dustin for taking time time to share your experience. We are so glad you have found Katie to be helpful and caring. She really does work hard to take care of all her customers! "
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Trevor P

October 3, 2025

5  out of  5
rating by Trevor P
"Cannot recommend this agency enough! I feel like Katie truly cares about her customers, wouldn't have my insurance anywhere else!"
We responded:
"Thank you so much for your kind words Trevor. We really appreciate the acknowledgement and recognition of the care we put into our service and customers. It's a pleasure to assist you with your insurance needs!"
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Fabrizzio Quiñones

October 2, 2025

1  out of  5
rating by Fabrizzio Quiñones
"Pésima experiencia con Katie Lau."
We responded:
"Agradecemos su opinión y estamos comprometidos con un entorno laboral profesional. Debido a la privacidad, no podemos discutir asuntos de empleo en un foro público. Le deseamos lo mejor en sus futuros proyectos."
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Marcela Inglis

October 2, 2025

1  out of  5
rating by Marcela Inglis
"Muy mala experiencia y pésimo trato con la oficina de Katie Lau State Farm."
We responded:
"Agradecemos su opinión y estamos comprometidos con un entorno laboral profesional. Debido a la privacidad, no podemos discutir asuntos de empleo de su hjio en un foro público. Le deseamos lo mejor en sus futuros proyectos."
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Yue Szeto

September 22, 2025

5  out of  5
rating by Yue Szeto
"Katie and her team are amazing! Friendly and professional. My mother does not speak English, and she was able to explain our coverages in Cantonese/Chinese!! It helped her feel informed about the coverages she was buying. I will definitely recommend her to my friends and family."
We responded:
"Thank you so much for taking the time to help share your mother's experience with us! We understand how daunting it can be understanding insurance policies especially when English is not her first language and speaks mostly Cantonese/Chinese. We are dedicated to providing our customers the language/vocabulary and tools they need to be informed and confident in their decisions on something as important as insurance! We are so glad that your mother felt informed about her policy and thank you for your recommendation!"
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Camaran Simpson

September 19, 2025

5  out of  5
rating by Camaran Simpson
"Katie is very knowledgeable and nice! The best insurance agent in the area!"
We responded:
"Camaran, thank you for taking the time to share your experience working with Katie and for such high praises! We are proud to provide the best service that we can! "
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Frank Hong

September 11, 2025

5  out of  5
rating by Frank Hong
"Offer good price, and professional friendly serviece"
We responded:
"Frank, we are glad that we are able to find your the right coverages for a good price. Thank you for sharing your experience with our office! Reach out anytime if you have any questions, we are here to help!"
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Hyland

August 25, 2025

5  out of  5
rating by Hyland
"Katie and Martin are very kind, professional and friendly. They help me set up the Drive safe and save programs and save me money. They solve all my insurance issues and they do above and beyond! They are more than my insurance agent!"
We responded:
"We’re honored by your positive feedback Hyland! We look forward to continuing to provide you with great service! And we are so glad that we were able to get you set up with Drive Safe and Save and start saving money! "
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Ruben Muñoz

August 2, 2025

5  out of  5
rating by Ruben Muñoz
"Gracias a Fabrizzio por su excelente servicio"
We responded:
"¡Gracias por compartir tu experiencia con Fabrizzio! Por favor, contáctanos en cualquier momento si necesitas algo."
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Ronnie Lopez

June 28, 2025

5  out of  5
rating by Ronnie Lopez
"Very nice and kind. A great experience"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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KCR R

June 28, 2025

5  out of  5
rating by KCR R
"I found myself at the dealership, bursting with excitement after receiving the news that the SUV I had my eye on had just been traded in! It wasn't even on the lot or listed online yet, but I wasted no time. I rushed down, took it for a thrilling test drive, and examined every inch of the vehicle. The deal was sealed—I was on cloud nine! However, I hit a little snag: I needed insurance, and my current agent was closed since it was just after hours on a Friday! No worries, I thought—I remembered my previous insurance agent, State Farm, and decided to give them a call. I spoke with Katie Lau, who took care of me right away. Although my original agent had retired and my policies were now with Karie, Katie jumped in to help. In no time, I secured the insurance I needed to drive my new pride and joy home! Even though I wasn’t planning on sticking with State Farm, Katie totally understood that my other vehicle was bundled with my homeowners policy. She made the entire process smooth and hassle-free, even canceling my new auto policy without a hitch and refunding my initial payment with zero questions asked. The whole experience was stress-free and seamless! A huge thanks to Karie and Katie for making my day unforgettable!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wei Wu

June 18, 2025

5  out of  5
rating by Wei Wu
"从退休的销售转到Katie这里,非常耐心和热心做到介绍和帮助。非常满意👍🏼"
We responded:
"非常感谢您在这里分享您的体验。也欢迎张先生的老顾客联系我们。"
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Henry 2K

June 17, 2025

5  out of  5
rating by Henry 2K
"I want to thank Katie at State Farm for her excellent support. He helped me through my accident claim quickly and clearly explained everything. Truly appreciated!"
We responded:
"Thank you so much for sharing your experience, Henry. We're so glad that Katie was able to quickly help you with your accident and provide clear explanations about your accident and claim."
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Piero Nuñez Inglis

June 7, 2025

5  out of  5
rating by Piero Nuñez Inglis
"Solicité una cotización de seguro para mi auto y Fabrizzio fue muy amable respondiendo todas mis preguntas y su servicio fue altamente profesional. Estoy muy satisfecho con la oficina de Katie Lau de StateFarm. Se los recomiendo!"
We responded:
"Gracias por tomarte el tiempo para compartir tu experiencia, Piero. Nos alegra mucho saber que estás tan satisfecho con el profesionalismo de Fabrizzio y con nuestro oficina!"
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Lori Shaw

May 27, 2025

5  out of  5
rating by Lori Shaw
"I just purchased a car and Katie and Claudia were so helpful to me! They were quick and expedient with providing me with a quote and adding my renter's insurance as well! Thank you ladies for all your help! I would go to them for any of your needs!"
We responded:
"Thank you so much for taking the time to share your experience with us Lori. With life as unpredictable as it is, it's always our objective to make sure our customers are appropriately covered as soon as possible! Enjoy your new ride with peace of mind! "
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milton X

May 21, 2025

5  out of  5
rating by milton X
"他们帮我联系玻璃公司换了汽车挡风玻璃。第二天就换好了,效率很高。"
We responded:
"感謝您與我們分享您的經驗。我們很高興您對我們高效率的服務感到滿意。 Thank you for sharing your experience with us. We are glad that you are satisfied with our efficient service. "
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Yongyu Teng

May 9, 2025

5  out of  5
rating by Yongyu Teng
"Very good service! Thank you!"
We responded:
"Thank you so much for sharing your experience with our office's service, Mr. Teng. Reach out anytime, we are always happy to help!"
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Samantha S

April 16, 2025

5  out of  5
rating by Samantha S
"Katie was very professional, and quick in providing all the information I needed to make an informed decision regarding my policies. I would recommend her for any insurance needs."
We responded:
"Hi Samantha, thank you for your praises. Katie's professionalism and knowledge of the policies helps tremendously when trying to find the right coverages. Thank you for taking the time to share your experience!"
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Pak Tam

April 15, 2025

5  out of  5
rating by Pak Tam
"Very friendly and always ready to help. Provides excellent advice and in detail."
We responded:
"We are so glad you had a nice experience working with us Pak, and thank you for sharing. We always strive to comb through the details so that we can work out the best options with our customers!"
Profile photo of Kyle Green

Kyle Green

April 11, 2025

5  out of  5
rating by Kyle Green
"I had a very positive experience calling this State Farm branch! Claudia was friendly, was willing to double check my policy information, and answered my questions in a way that was easy to understand. I appreciate her taking the time for my very specific concerns."
We responded:
"Thank you, Kyle, for sharing your experience with Claudia! Our team members' friendliness and willingness to help and answer questions reflect our dedication to providing great customer service. Feel free to reach out again anytime if you have any more questions!"
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Andy Situ

March 28, 2025

5  out of  5
rating by Andy Situ
"Katie is an amazing agent! She worked way past regular working hours to help me and my family with any insurance questions or issues we had! She is also bilingual fluent in both English and Cantonese! I would highly recommend her if you're in the market for insurance."
We responded:
"Andy, thank you for sharing your experience and for your kind praises. We do our best to ensure our customers are taken care of! If you ever have any further questions or need assistance, we are here to help!"